Subject to review by our Quality Assurance Department, we offer Buyback scheme of the products sold in India.
Our Quality Assurance Department will review the product to ensure it is free from any sort of damage/ alteration/re-size etc.
We will not be able to accept any product for buyback if the product has been tampered, altered, resized (by a jeweler other than Syndiora), or damaged in any way.
The Buyback value of the product can be changed by Syndiora based on the quality inspection.
The decision by the Quality Assurance Department shall be final and binding for any sort of Buyback Scheme.
For any sort of Buyback we shall require the following:
Original Product
Original Invoice
Product Certificate (If any)
Valid Government Id Proof of the person in whose name the purchase invoice was made.
Following shall be considered as a valid ID proof:
Aadhar card;
Voters Identification card; or
Passport
In case of Shipment of product to us under the Buyback Scheme, the Product should be packed and sealed in a secured manner to avoid any damage in transit either bubble wrapped or in a small box or a padded envelope.
The terms and conditions for the Buyback scheme are as follows:
Net 75% of the Invoice Value shall be refunded to the customer under the Buyback Scheme.
The product will be eligible for Buyback after 1 year from the date of invoice.
The buyback value of gold and diamonds will be determined at the prevailing market rate.
In Case of any Coupon/Discount or promo code used during the original purchase the same shall be deducted while determining the Buyback Value.
All Refunds and Payments under the Buyback Scheme shall be made through NEFT/IMPS/RTGS only to the person producing the product along with above mentioned requisites for Buyback Scheme.
Refund and Payments under the Buyback scheme shall be done within 30 working days after receiving the Product at our registered office.
To request for Buyback of the product kindly contact us at support@syndiora.com
or +91-8879911038/ 8928705228.
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